Ruby Dry Dehumidifiers

Delivery

Delivery is normally included on advertised products within mainland UK unless otherwise stated.
Please Note:  Additional shipping costs may apply to the Highlands & Islands and across water. In addition delivery times may be 2/3 days depending on destination. Please contact us on 01225 752494 for information regarding delivery costs to these areas.

On receipt please inspect the goods carefully for damage as AirControl Systems is unable to accept responsibility for damage in transit, shortage of delivery or loss of products unless the customer advises Fuelboss of such within two working days from the date of delivery.

When you place your order you must notify AirControl Systems of any special delivery instructions that are required.

Please ensure that adequate facilities are available at the place of delivery in order that the delivery driver can carry out prompt and safe unloading.

Deliveries are made by a driver only and therefore his responsibility as solely to offload at ground level. Standard delivery is normally any time during a normal working day. However we can provide a timed delivery at additional cost and this can be advised at the time of purchase.

Installation

AirControl Systems is not responsible for the installation of any product.

Suitability

Please Note: The Ruby Dry is not suitable for use within small enclosed areas or where humidity levels are in excess of 85%rH. Where very high humidity exists it may be required initially to use additional heating in conjunction with the dehumidifier. Not suitable for cold damp cellars or basements or areas with poor ventilation.

Availability of Goods

All orders are subject to product availability. If the product you have ordered is not available from stock, you will be contacted by e-mail or telephone and will have the option either to wait until the item is available or to cancel your order. 

Returns
Returning items:
If you wish to return the goods for whatever reason within 7 days of delivery, you may do so provided the goods are unused and in their original packaging. The customer will be credited in full excluding all delivery charges once the product has been received back at AirControl Systems. AirControl Systems reserves the right to charge for any damage or missing parts.

Bfore you return any item you must write to us by way of email, fax or letter. You can then call us us on 01225 752494 and we will arrange a collection of any unwanted/damaged goods. We will pay for defective/damaged returns but should you simply not like the item and wish to return it you will be responsible for the return carriage costs.  You can at your cost return the item yourself which must be returned in with the complete original packaging, filtersm instruction booklet together with a valid receipt or other proof of purchase. Alternatively we can arrange a collection on your behalf via our carrier Fedex. Do not use brown packaging tape, masking tape etc to seal the box. Only clear Selloptape must be used as the product should be in a condition that can be re-sold.

Please Note: The above returns policy regarding unwanted items applies to consumers only and not business to business sales.

Damage in transit, shortage of delivery or loss of products must be reported to AirControl Systems within 3 working days from the date of delivery.

The manufacturer may offer free inspection and repair for all products that develop a fault, not caused by accident, misuse or neglect, within the manufacturers guarantee period.

Your statutory rights are not affected. 

Prices & Payment

All prices are inclusive of VAT at the current rate.

Unless otherwise stated the goods shall not become the property of the buyer until the purchase price of the goods has been paid in full.

All prices and products quoted are subject to alteration or withdrawal from time to time without notice.

All deliveries are to be made within the mainland UK only unless staed otherwise.

Guarantee and warranties

You must acknowledge that AirControl Systems are not the manufacturer of the Goods. We will however endeavour to transfer to you the benefit of any warranty or guarantee given by the manufacturer or supplier of the goods.

All Ruby-Dry dehumidifiers are covered under a 1 year parts & labour warranty. The respective service agents shall be responsible for honouring this warranty. The cost of returning items to AirControl Systems with suspected faults will be paid for by AirControl Systems. In the event that the returned item proves to be without a manufacturing fault or a fault originating due to packaging or when in transit, the cost of carriage to and from airControl Systems will be the customers responsibility. 

In accordance with the long distance selling regulations refunds for unwanted items will be made within 28-days of the receipt of the returned item.

Checking of intake filters every 2 weeks is extremely important. Both filters can be washed in a small amount of detergent. Do not alow a blanket of dust and dirt to accumulated on the face of the filter as this can be detrimental to the operation and life expectancy of the machine and could invalidate your warranty.

Ordering

You may order products displayed on this web site by telephoning AirControl Systems or by faxing or posting  a purchase order. If you place your order via fax, telephone or mail we will confirm you order via e-mail or post within 2 working days.

If AirControl Systems is unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as it can after receiving your order. If this happens, you may cancel your order and refund you any money which you have paid.

You can pay by any Visa or MasterCard credit card or by Switch, Solo or Delta debit card. You may also pay by cheque or money order if you wish.

AirControl Systems will debit money from your account within one working day after it has received your order.

AirControl Systems cannot guarantee delivery times but it aims to deliver within the advised specified when placing your order.

If the goods are not delivered within the specified delivery time then please contact us by telephone or e-mail.

Copyright

All copyright, design rights and all other intellectual property rights in and to this Web Site and its content belong to AirControl Systems and any use of such rights is solely on the basis of these terms and conditions.

This contract shall be construed in accordance with English law. None of these conditions effect your statutory rights.